Metaphorical Thread has partnered with Rackspace®, the world's leading managed hosting specialists, to provide you with fully managed hosting solutions.

We've chosen Rackspace as our trusted hosting partner as they are completely focused and experienced in managed hosting.  Every system and process at Rackspace was built exclusively for delivering a reliable and secure service, with support staff highly trained for supporting complex hosting environments.  Rackspace supplies the necessary superstructure - web, application and database servers, network devices, bandwidth and managed services - needed to run any outsourced hosted solution.  Solutions are hosted in state-of-the-art secure data centres, watched over by certified staff.

Customers benefit from Rackspace's award winning and unbeatable level of customer service, Fanatical Support®.  Rackspace employees are available 24/7/365 to meet and exceed your expectations, meaning fast responses to critical issues, unlimited technical phone support, access to their huge online knowledgebase, guaranteed 100% network uptime and many other business-critical support features.  By outsourcing to Rackspace, customers get the peace of mind that their hosting environment is being looked after by the experts, whilst alleviating the pressure on your own IT department.

We highly recommend Rackspace to our clients because they hold the highest standards in service excellence and therefore is able to ensure that mission-critical applications will remain up and running in a secure environment.

Rackspace's commitment to its customers won them the Unisys/Management Today Customer Service Excellence Award for 2005, in addition to being named Microsoft's Gold Certified Hosting Solutions Partner of the Year and Red Hat's first Advanced Hosting Partner in Europe.

• Fanatical Support®
  • Business Critical Features
  • 24/7 LIVE technical support
  • Fast response to critical issues
  • Access to huge online knowledgebase

• Award Winning Customer Service
  • Voted Best Service Company in the 2005 Unisys/Management Today Service Excellence Awards
  • Technology Partnerships
  • Early access to new releases

• Examples of expertise in these technologies
  • Microsoft Gold Certified Partner
  • Red Hat’s First Premier Hosting Partner in Europe
  • MySQL Certified Hosting Partner

• Profitable
  • Since 2001

Recommended Reading

About Rackspace, Fanatical Support, Rackspace Awards and Recognition, Rackspace Solutions, Rackspace v Co-lo, What is Managed Hosting?, What Rackspace Supports?